Cross Border Talents has an offer for you at the Contact Centre in Portugal. At the moment we are looking for Spanish speakers, who also speak a second language, to fill several positions in a multinational Contact Center Company with a Multicultural environment in Lisbon, Portugal.
Project related to Media Technologies – Costumer service for supporting the lauching of a new and innovative TV service.
- Manage and Motivate a Team of customer service Agents
- Monitor KPIs and support the team
- Reports and direct contact with the client
- Ensure high level of service
- High School, 1 to 2 Years work experience
- Native Spanish (C2) and Engish (C1)
- Professional Experience in Call Center and Team Management (Mandatory)
- Lauching New Products, Telecommunications /TV Services
- Lead a Team;
- Develop Others;
- Decision Making;
- Work Under Pressure;
- Communication High Level;
- Customer Focus and Multitasking (All Mandatory).
- The company offers one month in a shared appartment
- Flight tickets reimbursed after 6 months of contract
- Two weeks of trainee in UK