Care Engineer (NT-HLR And One-NDS)

Nokia Ver Empresa

Não especificado

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

General Purpose

Provide support to Nokia customers using application front ends (HLR, HSS, EIR) and/or the centralized subscriber database (One-NDS)

Main Responsibility Area

The engineer is expected to assist customers to solve reported problems and answer questions raised. As part of the support the engineer will participate in 24/7 emergency support duty. Occasionally the engineer will be participating in projects at the customer.

Position Description

  • Active troubleshooting of problems
  • Provide answers to technical questions raised by the customer
  • Perform testing as per provided documentation
  • Cross referencing industry recommendation and implementation in Nokia products

Position Requirements

  • Engineer graduated in Telecommunications, IT or Electronic Engineering
  • Fluent spoken and written English
  • Good team player
  • Ability to work under pressure
  • Willingness to continuous learning

LOCATION: Portugal (Amadora)

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