Sales / Customer Support / Back Office

Cross Border Talent Ver Empresa

Não especificado
9º Ano

Company Description:

CBT is a specialist recruitment consultancy with a global network of recruitment partners across Europa, Americas, Africa, Australia and Asia. We provide permanent recruitment solutions for the Engineering, ICT, Medical and Contact Centre sectors.

Job Offer: Sales/Customer Support/Back Office

At the moment we are looking for a Danish, Swedish, Norwegian or Finnish speakers (one of them), to fill a position in a multinational in Latvia, Riga.

You will work for a global customer experience specialist that provides outsourced customer care, sales, technical support or credit management, through an extensive network of contact centers and work-at-home agents.

The conditions are according to the following requirements:


  • žThe main focus is to deliver an Amazing Customer Experience and Right Resolution on every contact (by  email, chat or phone).
  • Working hours is 8 hours per day/5days per week
  • Working hours based on client’s needs, mainly Monday – Sunday: 08:00 – 23:00.


  • Graduates of High School (preferable: College, University) or equivalent
  • Native or fluent Danish, Swedish, Norwegian or Finnish speakers
  • Fluent English (Proficiency level-for training)
  • Young people – Average: 20-25 years (not mandatory)
  • Good Knowledge of PC
  • Candidates enthusiastic and with costumer oriented
  • Strong Sales skills it will be a plus


  • Fixed Term Contract
  • Covered flight expanses
  • Covered accomodation costs for 30 days after arrival
  • Relocation package (phone number, public transportation tickets, information about city, etc)
  • Support for finding apartment
  • Career possibilities in BPO or IT sector
  • Internacional Certificates (Top brand and CBT)
  • Social committee events
  • Fully paid product and customer care skill trainings before work, different uptrainings during working time. Training is in English
  • Other benefits depending on department (Taxi services, Fitness center services, Health insurance, etc.)


  • Salary: 1.260,85 Euro Gross per month
  • Bonus on performance results
  • Overtime are paid in double (if applicable)
  • Possibility to get salary increase (10%) for additional Scandinavian language skill
  • Seniority bonus – possibility to get salary increase based on seniority, starting from 1 year.


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