Customer Service Advisor – French or Italian / Lisbon

Cross Border Talents

Cross Border Talent Ver Empresa

Não especificado
9º Ano


40 horas por semana

Company Description:

CBT is a specialist recruitment consultancy with a global network of recruitment partners across Europa, Americas, Africa, Australia and Asia. We provide permanent recruitment solutions for the Engineering, ICT, Medical and Contact Centre sectors.

Job Offer:

We are currently recruiting a Customer Service Advisor – who speaks French or Italian+Spanish, as well as fluent in English (written and spoken) – to work at a Multinational Company in Portugal, Lisbon or Porto.

The conditions are according to the following requirements:

Main Responsibilities:

  • We are recruiting Customer Service Advisors to perform Inbound Support by phone and email and chat and utilize a variety of software tools to navigate customer accounts.
  • Our client is seeking bright, articulate, detailoriented applicants with a desire to contribute to world class customer service.
  • This position requires an actionorientated, flexible problem-solver who will assist customers in resolving any and all customer facing problems.


  • Italian+Spanish or French Native Speaker – (mandatory);
  • Fluent English (for training)
  • Excellent listening and written/oral communication;
  • Patience, empathy, and ability to manage stress;
  • A motivated and enthusiastic personality;
  • Self-organized, planning and prioritization skills;
  • Dynamic and pro-customer attitude;
  • Team-Player
  • Great interest in new technologies
  • High School diploma or equivalent
  • With experience at least 3 months in similar position (technical support & customer service – not mandatory)

Our Client offers:

  • Complete training;
  • Good work conditions, stable employment – full time contract (40 h/week); *Working hours based on client’s needs , mainly Monday – Sunday: 07:00 – 23:00
  • Base salary (x14 months) + Meal Allowance + Monthly Performance Bonus + Private health insurance Friendly, multinational work environment;
  • Career opportunities and good work environment;
  • Relocation Package (Travel Expenses paid by client);
  • Salary: 700€ to 800€ Base salary + Performance bonus up to 100€ (after 3 months).


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